How can I escalate my Bonasa pending deposit?

Step 1: Make sure that the deposit channel that you have chosen was BONASA.

For EPAY payment channel, please click on this link for the instructions:
https://qwerty.mcwinfo.com/how-can-i-escalate-my-epay-pending-deposit/
For Nagad, BKASH, Rocket and UPAY payment channel, please click on this link for the instructions:
https://qwerty.mcwinfo.com/how-can-i-escalate-my-bkash-nagad-rocket-upay-tap-or-ok-wallet-pending-deposit/

Unchanged:

2. Please open this link and enter the required information: https://mcwlink.co/mcw-bdt-escalating-deposits.
Enter the reference Id, Agent number and select “BONASA”.
For agent number : Please remove the first zero at the beginning of the agent number.

3. Once you enter all the infomation , please click Search.

4. Please provide a valid email address so that we can send you an update about your pending deposit. Any valid email address can be used to receive the notification.

5. Enter your player id.

6. Click “CLICK to Upload” to attach the deposit slip.

7. Ensure to allow any restrictions showing so you can access the pictures on your mobile device.

8. After uploading the deposit slip, please click Submit.

9.Your deposit has been successfully reported. You will receive an email notification confirming that your deposit has been escalated. Additionally, you will be notified if you entered incorrect details or if the transaction requires a video for further review.

10. If you receive an email and requesting you to submit a video, please contact live chat or Affiliate support for assistance.